Disability Support Worker

Description:

The Disability Support Worker provides direct, front-line support to adults with developmental disabilities enrolled in the START Program (Support Today Achieves Results Tomorrow). The role empowers individuals to live life to their fullest potential by supporting personal care, daily living skills, community inclusion, and social engagement, while maintaining safety, dignity, and independence.

Key Responsibilities:

• Provide personal care support (bathing, grooming, oral care, catheter/incontinence care)

• Support daily programs, household chores, meal prep, shopping, and financial management

• Assist with medication administration and documentation

• Ensure a safe environment; perform lifts, transfers, and operate mobility equipment

• Follow Behaviour Support Plans and demonstrate knowledge in behavior interventions

• Support participation in community activities, employment, and recreational programs

• Transport individuals to appointments/events and manage environmental challenges

• Respond to emergencies and complete incident reports within 24 hours

• Maintain accurate documentation, timesheets, mileage claims, and email communications

• Collaborate with supervisors, guardians, and multidisciplinary teams

• Participate in staff meetings, mandatory training, fire drills, and emergency preparedness

• Serve as a positive role model and advocate for individuals’ goals and choices

Qualifications:

• Relevant diploma or certificate in Human Services OR 3+ years experience supporting adults with developmental disabilities

• First Aid/CPR certification

• Valid driver’s license, clean abstract, own vehicle, $2M insurance coverage

• Vulnerable sector check

• Experience using assistive equipment and environmental interventions

• Computer literacy and report-writing skills

Desired Characteristics:

• Compassionate, patient, and supportive

• Strong written and oral communication skills

• Ability to work in a team and adapt to schedule changes

• Comfortable supporting individuals with mobility challenges or animals

• Ability to create therapeutic rapport and encourage independence

Additional Requirements:

• Must be able to lift and transfer individuals, push/pull wheelchairs, and work in community/group home settings

• Swimming ability required

• Complete mandatory online training before starting

• May be required to support START Program individuals in other communities during emergencies