Director Controls Improvement Advisory

Description:

This position reports to the VP, Head of Operational Risk Controls Improvement Advisory and is responsible to assist in the development, implementation and execution of a global control improvement strategy that will focus on organization-wide risk and control improvements in high-risk business processes.

The position requires pragmatic business judgment, technical subject matter expertise in control design and performance, and solid communication and influencing skills with management. This position will work closely management across multiple businesses, functions, and geographies.

Responsibilities:

Liaise with businesses and functions across the Company to promote control design and performance awareness and draw upon subject matter experts across the organization to improve control design, control execution and ultimately risk culture. Leverage existing metrics and risk and control data to analyze and validate areas of control improvement focus. Facilitate the identification of common control enhancements across the segments and work with the various stakeholder on remediation plans and sharing lessons learned. Develop communication, support, and reporting activities to monitor against the global control improvement strategy and the resulting effectiveness of the organization’s control improvements (via metrics or other monitoring approaches). Develop and deliver controls training to increase control awareness.

Knowledge/Skills/Competencies/Education:

• At least 10 years of experience in financial services, including asset management, insurance, or banking
• At least 10 years of experience in a field related to control assessment
• Excellent strategic visioning and influencing skills, with the ability to build effective relationships, both within and across divisions and with all levels of management in the organization
• Excellent written and oral communication skills
• Excellent analytical and problem-solving skills with ability to think strategically – an innovative mindset
• Ability to achieve results in a complex environment
• Undergraduate degree required, with a relevant post-graduate degrees and professional designations valued

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .