Digital Producer

Description:

Website Project Teams

• Serve as a critical member of the website teams for 208 department and unit website/pages, each consisting of: a Department Head, Associate Dean, or unit Director (editor, approver); faculty member(s) (writer/content experts), departmental website administrator (administrative support for the department including content coordination); Senior Communications Specialists, Digital Producer (web technical support, coding and website building)

• Lead project team and process for regular revisions of 208 websites and unit pages; lead annual reviews and content retirement process of all website content

• Act as the liaison between the CSM and the central Digital Experience team in the Office of Advancement for web and eMarketing efforts

• Create new webpages, make structural refinements to existing websites/pages including testing, evaluation and implementation of new web technologies

• Offer leadership of website project teams of the technical requirements and functional capabilities

• Upload major content revisions to new web spaces; solve technical issues using a high degree of judgement, creativity and problem solving skills

• Lead strategic planning and major revisions to department/unit websites

• Create and implement a process and schedule for regular review and revisions of 208CSM and department/unit websites

• Lead daily and weekly content updates on the faculty homepage and for weekly e-newsletters including tracking and uploading daily media clips, events and internal news

• Implement web buttons, image galleries, video and other website functions to promote events and initiatives on the CSM main page and department homepages

• Create new webpages and upload major website content edits and revisions, make regular website updates

Digital Assets

• Demonstrate technical expertise for a client management system (Marketo) for Cumming School of Medicine digital invitations, newsletters, surveys and other digital communications; establish and maintain linkages with the e-Marketing Specialist in the Office of Advancement

• Establish and maintain linkages with CSM IT around significant web issues and opportunities; liaise with website administrators in academic departments

• Establish and maintain linkages with staff in the digital marketing team in University Relations

• Act as a mentor for other team members for digital marketing and communications

• Edit video for social media, media availabilities and other marketing and communication needs

Qualifications / Requirements:

• Undergraduate degree or diploma in computer sciences, design or information technology or a combination of education and experience
• Knowledge and a minimum of five years digital experience in large, complex organizations
• +3 years of experience with content management systems such as Drupal
• +3 years of experience with website administration and Google Analytics
• +3 years of experience with web technologies such as HTML, CSS, PHP and JavaScript
• Advanced experience managing cross-browser content, responsive and related design issues
• Advanced experience producing graphic components for the web; ability to configure and manipulate images for the web
• Advanced experience with design and layout tools such as Adobe CS (InDesign, Photoshop, Illustrator) and knowledge of creative design principles
• Demonstrated experience in video-editing for the web is considered an asset
• Ability to deal effectively with complex issues using judgement and initiating resolutions
• Ability to effectively manage multiple tasks and competing priorities, to meet short deadlines, and maintain the highest standards of quality and attention to detail
• Demonstrate strong written communication and interpersonal skills
• Advanced experience working with website project teams including communications/marketing staff, content experts and web analysts; experience leading website project teams is an asset
• Superlative knowledge of new technologies; remaining at the forefront of trends and technologies; demonstrated ability to experiment with new ideas and tools
• Advanced experience in organizing and presenting digital content to a variety of audiences
• Knowledge of the medical/health-care industry would be of benefit