Description:
Reporting to the Divisional Marketing Manager, the Digital Media Manager leads the strategy, execution, and optimization of performance-driven digital media campaigns across multiple channels. The role is responsible for developing full-funnel media strategies, managing budgets, and driving measurable outcomes aligned with divisional and institutional objectives. Using data-driven insights, the incumbent optimizes campaign performance to improve awareness, engagement, lead generation, and conversion. The Digital Media Manager collaborates with internal stakeholders, social media and creative teams, and external partners to deliver integrated campaigns, ensure accurate tracking and attribution, and provide actionable insights to support enrolment and brand growth.
Key Responsibilities:
Strategy and Planning:
- Develop and execute full-funnel, digital-first media strategies across paid channels by defining campaign objectives, KPIs, and measurement frameworks, and building integrated plans across social, email, web, influencer, and paid channels informed by SEO, AIO, GEO, and social listening insights.
- Conduct audience segmentation, market analysis, and channel planning, while allocating and managing budgets to maximize ROI, ROAS, and CPA, and aligning digital media strategies with divisional and institutional goals.
Campaign Execution and Platform Management:
- Oversee campaign setup, trafficking, and management across platforms (Google, Meta, LinkedIn, TikTok, etc.), ensuring proper implementation of tracking, tagging, and attribution tools, and conducting quality assurance to troubleshoot and resolve technical issues.
- Collaborate with creative teams to align messaging and assets with campaign objectives, while managing vendor and platform relationships and ensuring adherence to brand standards and platform best practices.
Optimization and Performance Management:
- Monitor and optimize campaigns using performance data, A/B testing, and scaling high-performing campaigns.
- Improve processes and workflows while troubleshooting performance issues and adjusting strategies.
Project Management, Marketing and Communications:
- Oversee the end-to-end execution of digital campaigns, ensuring timely, on-budget, and high-quality delivery, while coordinating integrated initiatives with internal teams, managing briefs, timelines, workflows, and assets, supporting digital content and events, and maintaining alignment across Marketing & Communications.
- Other duties as assigned.
Educational and Experience Requirements:
- Four-year degree from a recognized post-secondary institution in a related field is required.
- Minimum of seven (7) years of experience in digital media, performance marketing, or paid advertising.
- Hands-on campaign management across multiple platforms.
- Experience managing budgets and performance KPIs.
- Agency or multi-client experience preferred.
- Experience with advanced tracking, attribution, and analytics tools.