Diagnostic Instrumentation

Description:

Danaher Life Sciences, through its operating company Beckman Coulter Diagnostics, is seeking a Field Service Representative (FSR) to join its team in Kamloops, BC. This role provides an exciting opportunity to work directly with hospitals, laboratories, and healthcare providers, ensuring critical diagnostic systems operate at peak performance.

Beckman Coulter Diagnostics has been a global leader in clinical diagnostics for over 90 years, delivering innovative solutions that enable more than 1 million diagnostic tests every hour worldwide. As part of Danaher’s 15+ operating companies, the FSR will thrive in a collaborative, innovative, and impact-driven culture that transforms ideas into life-changing healthcare solutions.

The FSR will be responsible for installation, troubleshooting, repair, preventive maintenance, and validation of diagnostic instruments and systems, ensuring clients receive exceptional service and uninterrupted laboratory operations. This role requires frequent travel within British Columbia (up to 60%), with occasional assignments across Canada.

Key Responsibilities:

• Independently install, troubleshoot, repair, and validate diagnostic instruments in hospital and laboratory environments.

• Conduct preventive maintenance, field modifications, and service documentation with accuracy and timeliness.

• Deliver exceptional customer training on diagnostic systems and products.

• Build strong relationships with clients by focusing on their needs and positioning yourself as a trusted partner.

• Travel extensively across the BC Interior and other Canadian regions to support Beckman Coulter’s installed base.

• Maintain service quality standards, ensuring compliance with Danaher’s Design Control Process and customer requirements.

Essential Requirements:

• Technical diploma or higher in Biomedical Engineering Technology, Electronics Engineering Technology, or a related field.

• Minimum 3+ years of relevant technical experience, preferably in a field service capacity.

• Ability to travel extensively (up to 60% including overnight stays), both within Canada and occasionally to the United States.

• Valid driver’s license with a clean record (last 3 years) in line with Danaher’s Vehicle Policy.

• Physical ability to lift up to 50 lbs. unassisted and perform tasks requiring bending, crouching, standing, and manual dexterity.

Preferred Qualifications:

• Prior experience with in-vitro diagnostics (IVD) instrumentation such as clinical chemistry, immunochemistry, hematology, urinalysis, or laboratory automation.

• Strong technical knowledge of diagnostic instruments and troubleshooting methodologies.

• Excellent communication and interpersonal skills, with proven ability to manage client relationships effectively.

What Danaher Offers:

• Competitive salary range 75,000 – 85,000 CAD per year plus bonus/incentive programs.

• Comprehensive benefits package including medical, dental, vision insurance, paid time off, and pension plan.

• Flexible remote/field-based work arrangement.

• Opportunities for professional growth and development through the Danaher Business System.

• A culture that values diversity, inclusion, equity, and continuous improvement.

About Danaher & Beckman Coulter Diagnostics:

Beckman Coulter Diagnostics, part of the Danaher Corporation, is dedicated to improving patient health by empowering laboratories to deliver fast, accurate, and reliable test results. Serving hospitals, research centers, and physician offices globally, Beckman Coulter is shaping the future of diagnostics through automation, innovation, and clinical excellence.

Danaher is an equal opportunity employer committed to creating an inclusive workplace. Individuals with disabilities are encouraged to request accommodations during the application or interview process.