Description:
Any MLF team member interested in being considered for this role are encouraged to apply online by May 29. Applications received beyond that date are not guaranteed consideration. Snapshot of a Day-in-the-Life:
- Ensure flawless execution of forecasting, feature planning and order fulfillment, liaising with internal departments to ensure customer expectations are met / exceeded
- Attend and eventually lead key customer meetings -business reviews, planning meetings, new product presentations, etc.- with Customer Business Development Managers
- Provide back-up support to Customer Business Development Managers (i.e. vacation coverage etc.)
- Complete analysis, gain key insights and make recommendations on key performance indicators/trends and future opportunities such as sales volume, trade spending, KAAP, shopper marketing programs, new product launches, pricing, credit note spending etc.
- Develop customer presentations & communications (i.e. product launches, customer business plan/reviews, promotions, merchandising, pricing, etc.)
- Effectively communicate customer requirements across all internal functions
- Ensure systems / processes are effectively managed and improved
- Recognize and make recommendations on cost reduction opportunities
- Assist customer team with information requests, key insights, recommendations and processes (support external processes / lead and support internal processes)
- Develop a deep understanding of the customer to provide value-added services to the customer team and customer(s)
- Support internal business functions with information and insights
- Improve internal process to support effectiveness, efficiency and external focus
- Other duties as assigned
What You’ll Bring:
- Post-secondary education required - business focus preferred
- 2-3 years’ work experience in a sales or marketing function
- Previous experience handling key accounts considered an asset
- Strong computer skills (Microsoft Office) and good systems knowledge (Cognos, BPCS)
- Strong analytical skills with the ability to gain and communicate key insights
- Strong interpersonal skills
- Good verbal and written communication skills
- Ability to work under pressure in a fast paced, demanding work environment
- Highly organized, fact-based and detail oriented
- Able to anticipate internal/external customers’ needs and proactively seek to satisfy those needs