Description:
LawDepot.com is currently expanding and looking to recruit a Content Implementation Specialist in Edmonton, Alberta. In this role, you will be responsible for creating interactive web products and services that are helpful, easy to understand and a pleasure to use for our 25 million plus yearly visitors. A primary responsibility will be to research and build new questionnaires that customers fill out to create customized documents. This is a full-time permanent position, working 37.5 hours per week with opportunities in office or hybrid.
Primary Responsibilities:
- Create and implement new interactive questionnaires and documents for our website
- Use multiple low-code or no-code Content Management System (CMS) platforms to build and publish document templates
- Conduct research and user testing to help optimize the customer experience
- Write and edit questionnaire content to make the creation of document templates simple and easy for our users
- Assess the viability of new features and documents to expand our selection of document templates
- Prepare feature requests, ensuring clear requirements are communicated to our development team
- Create project plans, track corresponding work, and make changes to the project scope when needed
- Conduct peer reviews to maintain high quality standards
- Collaborate with our Legal, Research, Design, Development, and QA departments to create powerful documents
- Analyze the sales performance of documents to optimize project effectiveness
- Explore, create and follow best practices for our web products
Knowledge and Skill Requirements:
- Post-secondary education in Writing, Communications, Business, Library Science, Software Development (ex. DMIT), or other relevant fields
- Ability to learn, work with, and troubleshoot various types of CMS platforms
- Expertise in planning, organizing, and overseeing projects from initiation to delivery
- Ability to identify opportunities and suggest new ideas
- Self-driven with the ability to work both independently and as part of a team
- Excellent written and verbal communication skills
- Ability to identify and prioritize high-impact business objectives
- Experience with coding or web design would be an asset
- Understanding of conversion optimization, consumer psychology, and online marketing would be an asset