Consultant, It Support

Description:

Our Team provides end-user support to our diverse base of professionals in our downtown Toronto, mid-town, Richmond Hill and Vaughan locations. The IT Support Services Team is part of the larger Deloitte Management Services organization that delivers internal services to the firm’s practitioners and staff. Our team works as the primary point of escalation for all technology-related issues in the supported practice offices.

Enough about us, let’s talk about you

You are someone with:

• Post-secondary education, in an IT discipline
• 2-3 years of experience providing hardware/software support in a Windows environment (especially Windows 10), with advanced knowledge of supporting Microsoft Office 2016, O365 and other software applications
• Experience working in a networked environment and ability to perform moderately complex troubleshooting of networked devices (laptops, tablets, mobile devices, printers)
• Demonstrated ability to resolve moderately complex technical issues, providing accurate analysis and suggesting appropriate solutions