Configuration Analyst

Description:

We’re searching for a Configuration Analyst. Are you searching for new possibilities?

Westland Insurance Group Ltd is growing and has an exciting opportunity for a Configuration Analyst. This hybrid role is based out of our Head Office in Surrey, BC.

Do you enjoy working with systems and solving problems? Join Westland as a Configuration Analyst, where you’ll turn business needs into smart system setups, workflows, and automation helping keep our systems efficient, reliable, and ready to grow.

Expected Compensation: The expected hiring range for this role is $65,600 - $82,000 with a 35-hour work week. Your rate of pay will be determined based on your individual qualifications and experience, while considering internal equity.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Discover What’s Possible, With Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As our Configuration Analyst, you’ll support and enhance our core ERP systems by translating business needs into effective configurations, workflows, and automated solutions.

You’ll play a key role in maintaining and improving system performance by implementing configuration changes, supporting releases, and developing document templates that ensure accurate, automated outputs. Working closely with Business Analysts and stakeholders, you’ll help keep our systems efficient, reliable, and aligned with evolving business needs.

Interested in learning more?

Why You'll Love Westland
 

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients
   

Why We’ll Love You
 

• You have a post-secondary diploma or degree in Information Systems, Business Administration, Computer Science, or a related field, or equivalent practical experience
• You’ve configured ERP or line-of-business systems, including workflows, rules, and system settings (experience with Acturis is a strong plus)
• You’ve developed or maintained system-generated documents or templates using merge fields, conditional logic, or scripting (e.g., Acturis document wordings and templates)
• You bring strong analytical and problem-solving skills with a keen eye for detail when working with system configuration and data
• You can manage multiple priorities in a fast-paced environment while collaborating effectively with Business Analysts and business stakeholders
• You have excellent communication and organizational skills and a customer-focused approach to supporting business systems
   

Once Here, You'll
 

• Act as a configuration specialist for Westland’s ERP systems, primarily Acturis, ensuring system setups support business operations effectively
• Update and maintain system configurations, workflows, rules, and automation logic, keeping accurate documentation of all changes
• Develop and maintain Acturis document templates (policy documents, letters, wordings) using merge fields, conditional logic, and scripting for accurate, automated outputs
• Support system changes and new functionality, including testing configurations with Business Analysts and stakeholders
• Assess impacts of new releases or updates on current configurations and business processes
• Provide functional support to end users, ensuring systems continue to meet business needs and operational requirements
• Collaborate with Business Analysts and business users to define and design system configurations, workflows, and document outputs
• Participate in design reviews, testing, peer reviews, and cross-training, supporting continuous improvement across supported systems