Communications And Issues Manager

Description:

This position will provide support to the Regional Leadership Team in areas of ARTS, change management, internal and external communications, issue management, business planning, events and coordination of activities. Reporting to an Associate Director within the region, this manager provides a range of services using their diverse skills to support the delivery of high quality services to Albertans, in the North Region. The Manager also has a leadership role in the regional transformation and will participate at a provincial level, to ensure the alignment of services with Ministry requirements.

This position acts as a consultant, bringing knowledge and expertise to the Regional Leadership team and region providing guidance through the implementation of a change management framework across the service delivery workforce, with community stakeholders, agency partners, and Ministry partners.

The Manager builds solid working relationships as he/she represents the region on various committees at a local and provincial level and has contact with the local community.

You will also demonstrate strong leadership by supporting staff through coaching and mentorship to reach their full potential. You will also be a part of the Communication Managers team provincially that works closely with the Issues/Communications managers in Ministers Office, DM Office and ADM Office. They will demonstrate leadership through responses to general inquiries from the public, highly sensitive and/or complex issues and communicate effectively within tight timelines. Ensures that issues management regarding concerns to the Minister are managed effectively and efficiently.

Success in the position is dependent on relationships with internal and external stakeholders at all levels, providing strategic process leadership and effective communication.

It is important that this position is proactively informed, organized, knowledgeable and up-to-date on department issues and priorities.

The successful candidate must demonstrate exceptional communication skills both written and verbal, as well as the ability to build effective relationships with others. Strong organizational and project management skills, including the ability to manage multiple priorities with timely completion while leading a team of professionals, is necessary in this role.

Qualifications

A university degree in Communications, Journalism, English, Business Administration, Public Administration or Human Resources plus a minimum of four years of supervisory and progressively responsible related experience, is required. Equivalencies may be considered.

Equivalencies to be considered: Directly related education or experience considered on the basis of: • 1 year of education for 1 year of experience; OR 1 year of experience for 1 year of education.

Assets:

• Communication and media experience.
• Excellent political acumen.
• Project management.
• Experience with systems work including building processes and tools for use in large organizations.
• Management and leadership experience in coaching, developing, maintaining relationships, leading, and motivating teams.
• Experience with ARTS
• Experience working with community stakeholders
• Change management experience
• Supervisory experience
• Understanding of the Ministry of Children’s Services