Description:
The Commercial Program Manager will lead the development and execution of digital product strategies that directly support global commercial sales teams. This role requires a strong understanding of sales processes and a proven ability to drive change management initiatives across diverse regions and cultures. You will collaborate with cross-functional teams to deliver scalable, data-driven solutions that enhance sales performance, customer engagement, and business growth.
Key Responsibilities
- Define and communicate a compelling product vision aligned with global commercial strategy and stakeholder needs.
- Partner closely with commercial sales teams to understand frontline challenges and translate them into digital solutions.
- Lead global change management efforts to ensure successful adoption of new tools and processes across regions.
- Translate market insights and user feedback into prioritized product backlogs, maintained 2–4 sprints ahead.
- Drive the end-to-end product lifecycle, from ideation to launch, ensuring alignment with business KPIs.
- Collaborate with engineering, design, and business teams to deliver high-impact digital experiences.
- Track and report on product-specific KPIs, including sales enablement, revenue generation, and new customer acquisition.
- Champion a culture of experimentation, continuous improvement, and global collaboration.
Qualifications
- You have 8+ years of experience supporting or working within commercial B2B sales organizations.
- You have strong understanding of Salesforce CRM, sales funnels, and digital marketing strategies.
- You have demonstrated success in leading change management initiatives across global teams.
- You have experience with data-driven decision-making and performance optimization.
- You have deep experience leading Agile teams and managing product backlogs.
- You are skilled in integrating user research, A/B testing, and analytics into product development.
- You have exceptional communication and influencing skills across all levels of a global organization.
- You are comfortable leading through ambiguity and driving transformation in fast-paced environments.