Commercial Loans Enforcement

Description:

First National Financial LP, Canada’s largest commercial mortgage lender and a leading non-bank residential mortgage provider, is seeking an Analyst for the Commercial Loans Enforcement team. This role is ideal for professionals with strong administrative, analytical, and collections experience, aiming to contribute to the efficient management of commercial mortgage default accounts.

As an Analyst, you will play a vital role in monitoring delinquent payments, issuing demand letters, managing arrears, and ensuring compliance with company procedures and regulatory requirements. You will work closely with multiple internal departments and external stakeholders to ensure all financial obligations are met and default loans are handled efficiently.

Key Responsibilities:

• Review monthly bank reports to identify outstanding or returned payments.

• Monitor mortgage payment returns, resolve payment issues, and contact borrowers to arrange settlements.

• Issue demand letters for delinquent accounts according to established procedures.

• Update the mortgage administration system (Optimus) with collection actions.

• Verify realty taxes and insurance status on delinquent accounts.

• Correspond with borrowers to obtain financial statements, rent rolls, and other documentation.

• Prepare cheque and wire requisitions; deposit cheques and track monthly expenses.

• Assist in preparing arrears and discharge statements for management and investors.

• Assemble security documents and packages for solicitors and third-party consultants.

• Complete approval requests for legal action and monitor external service provider fees.

• Assist with departmental manual updates, audits, and special projects.

• Maintain collections and default filing systems.

Required Qualifications:

• Post-secondary education or equivalent professional experience.

• Strong computer skills, especially in Microsoft Word and Excel.

• Excellent organizational skills with ability to prioritize and manage multiple tasks.

• Confident and assertive telephone manner with strong communication (verbal and written).

• Experience in commercial mortgage underwriting or loan servicing is an asset.

• Ability to collaborate effectively with internal teams and external partners.

• High attention to detail and accuracy in documentation.

Working Environment:

• Office-based with hybrid work flexibility.

• Standard working hours: 8:30 a.m. – 5:00 p.m.

• Periods of high volume with tight deadlines.

• Prolonged sitting, computer use, and multitasking required.

What’s in it for You:

• Competitive salary with bonus opportunities.

• Comprehensive benefits program, including a Health Spending Account and Maternity/Parental Leave Top-Up.

• Hybrid working model and modern office environment near public transit.

• Extensive training programs and clear career advancement opportunities.

• Supportive and collaborative team culture with opportunities to contribute to charitable initiatives.

• Regular social and networking events throughout the year.

About First National:

Founded in 1988, First National is one of Canada’s largest non-bank lenders, specializing in residential and commercial mortgages distributed through the broker channel. The company is widely recognized for its excellent workplace culture and commitment to diversity and inclusion.