Client Services Associate

Description:

What’s in it for you:
Partner with customers in developing and implementing their strategic solutions
Work in a highly collaborative and passionate team environment.
Develop deep technical and/or strategic advisory skills in an organization that is very supportive of personal development.

Responsibilities:
Provide outstanding services and ensure client satisfaction.
Participate in client development and retention programs.
Deliver product trainings and presentations to clients.
Address client inquiries about products and services in a timely fashion.
Analyze client concerns and work with other teams to provide immediate resolutions.
Notify customers about new product developments and enhancements.

What We’re Looking For:
Bachelor’s Degree or 2 years of experience in a Finance or FinTech industry
Exceptional verbal and written communication skills
Strong analytical and problem-solving skills
Strong knowledge of Microsoft Office
Fluent in English