Clerk's Department

Description:

Duties and Responsibilities:
• Conducts reception duties, including the operation of a 6-line phone system and mail processing;

• Issues lottery licenses in accordance with AGCO guidelines;
• Provides website support;
• Provides support for phone system;
• Provides first call resolution with residents;
• Prepares correspondence on behalf of the Clerk;
• Assists with file maintenance including laser fiche scanning and index updating;
• Conducts research at the request of the Clerk and Deputy Clerk; and
• Other administrative duties and functions, as assigned.

Minimum Qualifications and Competencies:
• Graduate of a recognized two (2) year college diploma in business or office administration or
equivalent;

• Two (2) years of related administrative experience, preferably in a municipal setting;
• Excellent oral and written communication skills;
• Superior customer service skills and the ability to deal with the public, staff, and elected

officials in a courteous and tactful manner;

• Demonstrated time-management and organizational skills; and
• Advanced computer literacy skills and proficiency using all Microsoft Office Software applications.