Clerk-receptionist

Description:

The purpose of this position is to provide clerical and secretarial services for the health centres located in the Beaufort-Delta communities.

The clerk receptionist reports directly to the Nurse-in-charge (NIC). The incumbent provides efficient administrative and clerical services for the Nurse-in-charge, (and other transient health-care professionals) Health Centre staff and patients. The incumbent also provides services between health centre staff, patients, visiting physicians, and other healthcare professionals on a regular basis.

KNOWLEDGE, SKILLS AND ABILITIES

• Must have good communication and observation skills for reception for the public;
• Basic knowledge of office routine is necessary and also a basic understanding of patient care and treatment.
• Key-boarding skills
• Computer knowledge in word-processing, database, spreadsheets and communications software;
• The incumbent must be able to keep confidential information confidential.
• The incumbent must be able to meet and deal pleasantly and effectively with people of all ages and backgrounds in order to effectively greet callers/visitors who are irrational and emotional and determine their actual situation and requirements.