Change and Culture Advisor

Description:

East Coast Credit Union is Nova Scotia’s largest credit union, deeply committed to community, collaboration, and putting people first. This values-based organization offers honest financial advice, innovative solutions, and a culture focused on inclusivity and employee well-being.

Role Overview:
As a Change and Culture Advisor reporting to the Vice-President, People and Culture, you will lead organizational change initiatives and advance Diversity, Equity, and Inclusion (DEI) priorities. This role plays a pivotal part in supporting change that strengthens the credit union’s culture and reflects its core values.

Key Responsibilities:

Lead the People Side of Change

• Design and implement change management strategies to support new initiatives, processes, and technologies.

• Partner with business leaders and project teams to integrate change management into project lifecycles.

• Conduct impact assessments and stakeholder analyses; develop mitigation plans for risks.

• Lead the internal Change Management Committee to promote alignment and consistent change approaches.

• Develop and maintain frameworks, dashboards, and metrics to measure change adoption and success.

• Communicate transparently to support employee engagement and change adoption.

• Ensure sustainability of change initiatives by supporting long-term adoption and operational transitions.

• Evaluate and refine change management strategies for effective outcomes.

Champion DEI Across the Organization

• Develop and execute DEI strategies aligned with business goals and BCorp standards.

• Collaborate with Learning & Development to build and deliver DEI education programs.

• Lead the DEI committee to foster cross-team collaboration.

• Define and track key DEI metrics to assess impact and progress.

• Create internal communications promoting awareness and inclusive practices.

• Stay updated on emerging DEI trends, best practices, and legal requirements.

Qualifications and Skills:

• Bachelor’s degree in Human Resources, Organizational Development, or related field.

• 5+ years in Change Management, Organizational Development, or DEI leadership roles.

• Prosci Change Management certification or equivalent; PMP certification considered an asset.

• Strong understanding and practical application of DEI concepts and strategies.

• Exceptional communication, facilitation, and interpersonal skills.

• Ability to influence and build trust across all organizational levels.

• Skilled in translating data into actionable insights for diverse audiences.

Additional Information:

• Competitive compensation with performance incentives.

• Flexible Health and Dental Plan fully paid by employer.

• Defined Contribution Pension Plan with up to 9% employer contribution.

• Tuition reimbursement, training, and personal development opportunities.

• Employee perks including wellness credits, loan discounts, and paid volunteer time.

• Assistance with immigration through Atlantic Immigration Program (AIP) for eligible candidates.