Ccm Migration Lead

 

Description:

The ideal candidate will bring a balance of technical depth and leadership capability, having led ECM/CCM implementations or migration programs in regulated environments such as banking and financial services. This role requires end-to-end ownership—from solution design and architecture to delivery oversight and stakeholder engagement.

 

Key Responsibilities

• Lead ECM/CCM migration and modernization initiatives across distributed teams.

• Design and Architect templates and customer communications using OpenText Exstream and Quadient Inspire.

• Analyze complex business requirements and convert them into technical specifications for Exstream and Quadient implementations.

• Establish template development standards, governance practices, and reusable components.

• Provide accurate effort estimation, dependency analysis, and roadmap planning.

• Review code changes and provide technical leadership to Exstream and Quadient developers.

• Perform and guide unit testing; support integration testing and QA validation.

• Debug print, email, dynamic content, and responsive document integration challenges using Debug and Trace tools.

• Ensure accessibility compliance, including PDF User Accessibility as per Canadian Standards (AODA).

• Mentor junior team members and support knowledge transfer initiatives.

• Collaborate with infrastructure and DevOps teams on deployment, performance tuning, and automation.

• Communicate effectively with business stakeholders, architects, and program leadership.

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Must Have Skills & Experience

• 7+ years of overall ECM/CCM experience

• 5+ years of hands-on experience developing, configuring, and architecting customer communications using:

o OpenText Exstream (Designer v16 or higher)

o Quadient Inspire (v11 or higher)

• Expertise in:

o Inspire Automation / Inspire Scaler workflow setup

o Inspire Interactive

o Architecting PUB files

o Advanced Exstream Designer template development

• Strong proficiency in:

o Mapping data and building components, tables, flow pages, and templates

o Handling data formats (XML, CSV, fixed-length record, delimited files)

o Understanding output formats (PDF, AFP, print file formats, output queues)

o Sorting & bundling, dynamic data import, and aggregation

• Knowledge of banking document development lifecycle:

o Data processing

o Pre- and post-composition workflows

• Experience with PDF accessibility compliance (AODA / Canadian standards)

• Strong analytical, troubleshooting, and communication skills

• Experience in Banking / Financial domain (Statements, Canadian Taxes, Cheque Processing, etc.)