Capability Development Manager

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Full-time

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About AstraZeneca

At AstraZeneca we're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and ignite your entrepreneurial spirit. There's no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.

AstraZeneca in Canada

Headquartered in Mississauga, Ontario, we've been recognized as one of Greater Toronto Area's Top Employers for 8 straight years. Our collaborative work environment champions knowledge-sharing, decision-making, and entrepreneurial thinking. Our employees have the opportunity to work across teams, functions, and even the globe. With a commitment to sustainability, we're working towards making a positive impact where society needs it - health. We know the health of people, the planet and our business are interconnected, each impacting the others.

Title: Capability Development Manager – Oncology

Job type: Permanent, Full-time

Career Level: D

Our Position

The Capability Development team is a group of learning and performance experts focused on enhancing and empowering field force excellence. We assess, design, and partner on initiatives to optimize field force operations, capabilities, and performance. Our ambition is to actively develop the performance and potential of ourselves and others. We believe in optimizing learning opportunities beyond the traditional workshop format and strive to integrate a micro-learning approach that will enable our sales force to learn in the flow of work.

The Capability Development Team leads the development of enterprise-wide capabilities in addition to brand specific learning initiatives. We partner across the organization to build capabilities in the areas of scientific knowledge, selling skills, customer engagement and performance coaching to support the launch of new products and ensure continued success throughout the product’s life cycle.

The CapDev Manager will work with the cross functional brand teams to optimize field force performance and drive desired business results for the brands. Furthermore, your experience in this role can provide you with a strong foundation to further accelerate your career growth with AstraZeneca Canada.

Your roles and responsibilities:

• Drive the Capability Development strategy within your brand teams and project assignments to meet the overarching departmental vision. This includes but is not limited to the following:

  • Uncover and Assess – conduct regular partner needs assessments to identify prioritized capability gaps; seek performance improvement opportunities; be proactive, inquisitive, and collaborative

  • Strategic Planning – leverage the Performance Partner Framework methodology to develop robust annual capability plans which integrate the key tasks, thinking and roles required to achieve the growth ambitions of our strategic brands in Canada; explore and develop solutions with impact; challenge, inspire and collaborate; review and adjust the plan on a quarterly basis

  • Innovate – use emerging technologies and experiment with new learning methodologies to build positive learning interventions, in cooperation with cross-functional collaborators

  • Implement and Evaluate – blend experiences and formal solutions to achieve the desired outcome; establish and measure critical metrics; summarize and report data to the team and other internal customers to demonstrate how the performance solution impacted business outcomes; implement with excellence.

  • Sustain and Learn – sustain development gains and learn for continuous improvement; extend, embed, and improve

• Be a strategic performance partner to the brand team; inform strategic and tactical brand planning; translate the business strategy into performance requirements for the field force

• Maintain in-depth knowledge of market landscape, therapeutic area, and brand strategies in your portfolio

• Understand the business and ensure alignment to company and brand goals, performance targets, and key results

• Hold final accountability for all content and learning assets; follow policies and ensure compliance guidelines and accountabilities are clearly represented in all commercial learning material

• Enable new joiners to reach their full performance potential and provide a great customer experience by helping them acquire foundational therapeutic knowledge, selling skills and capabilities to use the internal sales tools and systems

• Demonstrate entrepreneurial attitude by using in-house resources and manage third party suppliers as appropriate

• Model AZ values and behaviors consistent with organizational culture