Description:
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
Grow, Learn and Enjoy!
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
New Energy for A Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
About The Application Process
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
Job Description
- To provide efficient food and beverage service to all internal guests. To understand all duties and go about your duties in a kind and helpful manner. Adhere to the policies, procedures and standards while serving all co-workers and internal guests.
- To report to duty punctually in uniform in order to maintain the integrity of co-workers and guests
- Perform all specific duties as assigned by the Cafeteria manager/Manager on Duty
- Perform opening and closing duties according to department standards and SOPs set by the manager
- Support all areas of the cafeteria by working as a team
- Set cafeteria buffet food and beverage lines before each meal period begins
- Reset each buffet line for the next meal period
- Ensure cafeteria buffet lines are fully stocked at all times during meal periods
- Ensure items are identified for reordering by effectively communicating to the manger on duty on a daily basis utilizing written and verbal communication methods.
- Receiving good from the stores department and properly storing away items using FIFO method and Ecosure standards
- Ensure tables are cleared, cleaned and sanitized for guest use
- Responsible for ensuring all Ecosure standards are met including but not limited to hot and cold holding logs, sanitizer buckets filled and in use and all items are stored, rotated, labelled and dated correctly
- Monitoring the cleanliness of the colleague mini fridge and clearing if necessary any items that have been left for over 24 hours
- Conduct yourself with a pleasant and helpful attitude towards internal and external guests, supervisors and managers while providing efficient and friendly service
- Adheres to the requirements of controlling and recording food consumption via punching meal tickets
- All additional meals to be purchased by “add on meal cards” through Talent & Culture
- Carry out any other reasonable duty that may be requested that pertains to the total operation of the outlet
Qualifications
Your experience and skills include:
- Food Handling Certificate
- Previous work experience in a restaurant/food and beverage setting
- Excellent interpersonal and communication skills and a team player attitude
- Must be able to work with minimal supervision
Physical Aspects Of Position (included But Not Limited To)
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Constant kneeling, pushing, pulling, lifting
- Frequent ascending or descending ladders, stairs and ramps