Business Development Manager

 

Description:

  • Manage a large number of outbound and inbound calls in a timely manner on a daily basis
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, and book appointments
  • Build sustainable relationships and engage customers by going the extra mile
  • Keep records of conversations in our call center database (CRM) in a comprehensible way
  • Meet personal/team qualitative and quantitative targets

 

 

What You Bring to the Table:

  • Outbound and/or Inbound call center experience is preferred
  • Track record of accomplishing targets
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multitask, set priorities, and manage time effectively
  • High school diploma
  • Fluent in English (verbal and written)
  • High energy
  • Motivated

 

 

So why work for us?

  • The 401 Group of Companies is privately owned and 100% Canadian
  • 20+ State-of-the-art facilities including a "google like" call centre and an 80,000 sq ft. centralized service "Hub"
  • A high energy, fast paced and fun work environment with various initiatives and rewards
  • Individual and team-oriented coaching, mentoring, and training
  • Opportunities for career path planning, growth, and advancement from within
  • Health & wellness benefit enrolment opportunities
  • Employee referral bonus opportunities
  • Employee pricing on parts, service and at the Blackshop Restaurant and Wine Bar
  • A corporate swag e-site for employees exclusively
  • Perkopolis enrollment
  • On-site Parking

Organization 401 Auto
Industry Business Development Jobs
Occupational Category Business Development Manager
Job Location Cambridge,Canada
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2022-11-04 2:56 pm
Expires on Expired