Description:
We’re adding to our Box Office team and are searching for individuals to fill several Box Office Agent roles in the Vancouver area to service various events. This role requires flexibility with scheduling and is a part-time occasional position, based on event requirements.
What You Will Be Doing
- Providing exceptional front-line customer service to ticket purchasers
- Conduct in-person ticket sales at the Box Office using the Ticketmaster Point of Sale system
- Working with Archtics and TM Host systems on a regular basis
- Balance and account for cash and credit card receipts from sakes transactions
- Organizing and distributing “will-call” tickets
- Fostering and maintaining a positive attitude towards the company and its activities
Our job descriptions evolve with our business need and priorities. In addition to the description above, your role may include additional duties as needed.
What You Need To Know
- Minimum of 1-year experience in sales and/or customer service
- General office and cash experience are preferred
- Must be available for flexible working hours which includes evenings, weekends, and holidays
YOU
- Basic foundation and understanding of event ticketing
- Strong verbal and written communication skills
- Ability to accommodate an extremely flexible and fluid work schedule
- Service oriented, with strong organizational skills
- Go-getter with the ability to work under pressure and with minimal supervision
- Must be detail-oriented with the ability to multi-task and juggle competing priorities
- A passion for live events – music, pop culture, arts and theatre, and family events!