Benefit Analytics Director

Description:

The Director, Benefit Analytics at People Corporation is responsible for leading the underwriting and analyst department focused on public sector clients. This role involves developing sound underwriting strategies, policies, and procedures, ensuring consistent and profitable risk selection across all lines of business. The Director oversees a team of benefit analysts, ensures compliance with regulatory requirements, and contributes to overall company growth by maintaining underwriting integrity and profitability.

Key Responsibilities:

Strategic Analytics & Reporting:

• Lead development and delivery of benefit analytics and dashboards, providing insights into benefit utilization, cost trends, employee engagement, and ROI.

• Create reporting tools and templates for strategic analysis of benefits plan performance, trends, and sustainability.

• Monitor and forecast healthcare claims, costs, and utilization patterns.

• Use data analytics to continuously improve underwriting processes and standard operating guidelines.

Benefits Optimization & Modeling:

• Conduct scenario modeling and cost/benefit analyses to assess plan design changes, vendor negotiations, and new benefit offerings.

• Analyze industry benchmarks and internal data to identify gaps and improvement opportunities.

• Collaborate with consulting teams on benefits budgeting and forecasting for clients.

Team Management:

• Lead, mentor, and develop a team of benefit analysts.

• Establish training programs to keep the team updated on industry standards and best practices.

• Oversee annual evaluation of team members.

• Promote a culture of data-driven decision-making and continuous improvement.

Compliance & Quality Assurance:

• Monitor adherence to internal guidelines, regulatory requirements, and reinsurance treaties.

• Implement quality control procedures to maintain accuracy and integrity of client deliverables.

Business Development Support:

• Partner with sales, product, and marketing teams to evaluate new product opportunities and market segments.

• Provide underwriting input on pricing strategies and product design.

• Participate in the RFP process for new sales.

• Serve as a subject matter expert as needed.

Qualifications:

• Bachelor’s degree in business, finance, insurance, or a related field.

• 5+ years of underwriting experience in group benefits; experience with public sector clients is an asset.

• Deep knowledge of underwriting principles, risk management, and industry regulations.

• Strong leadership, analytical, and decision-making skills.

• Excellent communication and interpersonal skills.

• Experience with underwriting and data analytics tools.

• Demonstrated success in managing change and driving operational efficiency.

• Proficiency in M365, including Excel.

About People Corporation:
People Corporation is a national provider of benefits, retirement, wealth, wellness, and human resource solutions, serving over 20,000 clients representing nearly 3 million Canadians. The organization is committed to inclusive, accessible environments where all employees and clients feel valued and respected, and to fostering a workforce that reflects community diversity.