Banking Software Solutions Implementation

Description:

LGS, an IBM Company, offers a dynamic and inclusive environment where each employee is valued and recognized. The organization fosters a culture of diversity and inclusion, welcoming both local and international talent. As part of the IBM Client Innovation Center (CIC) in Quebec, you will join a team of professionals collaborating on large-scale projects that drive digital transformation across both public and private sectors.

In this senior analyst role, you will take part in the end-to-end implementation and technical management of critical banking software applications, ensuring that solutions meet high standards of quality, performance, and security. You will be directly involved in integration projects, technical problem-solving, system optimization, and ongoing improvement initiatives.

Key Responsibilities:

• Manage the technical and operational aspects of strategic banking applications such as Premier/Precision Business Process Manager, Integrated Teller, Focus DB Manager, and Onboard Advisor.

• Participate in the implementation of technical software solutions for clients, ensuring adherence to best practices and quality standards.

• Diagnose, analyze, and resolve technical issues related to system performance, integrations, and configuration adjustments.

• Oversee and execute end-to-end integration projects involving Windows Server environments, Microsoft SQL, and IBM db2 databases.

• Monitor, maintain, and optimize systems using specialized tools such as Dynatrace and Splunk.

• Prepare detailed technical documentation and implementation records for ongoing reference and process improvement.

• Configure and support automated file transfers, scripting, and scheduling processes using PowerShell, Python, and tools like Visual Cron.

• Collaborate with internal and external stakeholders to ensure successful solution delivery that aligns with project goals.

• Participate actively in production deployments, post-implementation reviews, and continuous process enhancements.

• Support modernization initiatives to improve the efficiency, reliability, and scalability of client applications.

Required Experience & Skills:

• Minimum of 6 years of technical experience in software implementation or application support.

• Strong proficiency with Microsoft SQL, IBM db2, and Windows Server environments.

• Hands-on experience with system monitoring tools such as Dynatrace and Splunk.

• Ability to manage multiple simultaneous technical deployments effectively.

• Experience in scripting and process automation using PowerShell, Python, and related tools.

• Strong analytical thinking, autonomy, and a results-oriented approach.

• Excellent communication skills for presenting technical information to diverse audiences.

• Client-service mindset, ensuring high-quality delivery for mission-critical banking operations.

What LGS Offers:

• Continuous Learning: Access to IBM’s global knowledge base and advanced technical training.

• Comprehensive Benefits: Including group insurance, telemedicine services, employer-contributed retirement plan, discounted IBM stock options, and wellness benefits.

• Work-Life Balance: Annual vacation, corporate holidays, and special leave for life events.

• Community & Culture: Active employee community and social committees fostering a connected and engaging work environment.

Commitment to Inclusion:

LGS is committed to providing equal employment opportunities to all qualified individuals regardless of ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, neurodiversity, age, veteran status, or other protected characteristics.