Associate Vice President of Facilities Operations

Description:

William Osler Health System, one of Canada's top healthcare employers and a major provider of care to Brampton, Etobicoke, and surrounding communities, is seeking a highly experienced and strategic Associate Vice President of Facilities Operations. This executive-level role offers a unique opportunity to lead a multi-disciplinary portfolio including Facilities Management, Property and Asset Management, Public Safety, and Environmental Sustainability across a multi-site hospital system.

As AVP, you will be responsible for driving operational excellence, managing risk, optimizing resource use, and delivering safe, high-quality services aligned with the hospital’s long-term strategic vision. This role requires a seasoned leader with proven expertise in strategic planning, infrastructure management, contract oversight, compliance, and unionized environments.

Key Responsibilities:

• Lead and manage Osler’s full scope of facility services operations, ensuring optimal performance, safety, and regulatory compliance.

• Oversee operating and capital budgets, including utility forecasting and lifecycle asset planning.

• Conduct cost-benefit analyses and develop business cases for initiatives and improvements.

• Guide infrastructure risk management and mitigation strategies related to facilities and public safety.

• Direct a high-performing team through strong performance management and professional development programs.

• Implement effective recruitment, retention, and engagement strategies across the portfolio.

• Serve as the principal liaison for capital redevelopment initiatives, ensuring facility readiness for new builds and renovations.

• Ensure facilities operations specifications are met during design and construction phases of major projects, including AFP/P3 ventures.

• Collaborate with internal departments—Capital Development, Finance, Clinical Operations—to align planning, budgeting, procurement, and execution.

• Provide strategic leadership on operational policies, procedures, and standards to ensure high-quality patient care and safety.

• Maintain strong partnerships with internal departments, clinical leaders, and third-party service providers.

• Promote Osler’s commitment to health, safety, diversity, equity, and anti-discrimination.

• Navigate effectively in unionized settings and support crisis management during facility-related incidents.

Required Qualifications:

• Bachelor’s degree in Facilities Management, Engineering, or a related field is mandatory.

• Post-graduate qualifications in Business Administration, Health Administration, or similar disciplines are preferred.

• Minimum 10 years of progressive leadership experience in a multi-site organization—hospital/healthcare sector strongly preferred.

• Experience in P3 Project Agreement management is a strong asset.

• Membership in Canadian Healthcare Engineering Society (CHES) or relevant associations such as CCHL is preferred.

• Broad expertise across healthcare facilities operations, including engineering, environmental services, portering, food services, public safety, and materials management.

• Deep understanding of regulatory compliance, healthcare environments, union dynamics, and risk management.

• Demonstrated business acumen, contract management expertise (RFQs, RFPs, amendments), and strategic planning capabilities.

• Proven ability to communicate across all organizational levels—from front-line staff to executives and government officials.

• Ability to lead through change, drive innovation, and deliver results in a highly regulated, performance-driven environment.

• Strong interpersonal skills, collaborative leadership, and a passion for continuous improvement.

• Must exemplify Osler’s core values: Respect, Excellence, Service, Compassion, Innovation, and Collaboration.

Additional Information:

• Work Schedule: Monday to Friday, Day shifts (subject to operational changes)

• Application Deadline (Internal): July 10, 2025