Application Support Specialist

Description:

We are hiring an experienced Application Support Specialist for a leading banking client in Toronto. This role requires strong Linux/UNIX expertise, excellent communication skills, and hands-on Autosys experience.

Location: Bay Street, Toronto, ON (Hybrid – 2 days onsite/week)
Type: Contract
Duration: 6 Months (with possible extensions)
Start Date: ASAP
Rate: Market Rate

Key Responsibilities:
- Provide L2/L3 production support in a high-availability environment
- Troubleshoot and resolve incidents across Linux/UNIX systems
- Manage and monitor Autosys job scheduling
- Prioritize incidents based on business impact and urgency
- Deployments using Github
- Communicate effectively with stakeholders and business teams
- Perform SQL queries for issue investigation
- Support cloud-based applications (Azure)
- Coordinate recovery during production outages

Must Have:
- 5–10 years of Application Support experience
- Strong Linux/UNIX administration & troubleshooting (MANDATORY)
- Excellent communication & stakeholder management skills
- Hands-on Autosys experience (MANDATORY)
- Microsoft Azure experience (must-have)
- SQL (SQL Server / Oracle)
- Experience with Github
- ServiceNow / Jira / Confluence

Nice to Have:
- OpenShift / CAAS environments
- Monitoring tools (Dynatrace, Grafana)
- DevOps exposure (Jenkins, Git, Ansible, JFrog)
- ITIL knowledge