Administrative Support Ii

Description:

• Ability to handle a large amount of work efficiently and effectively, given exposure to continual interruptions.
• Excellent interpersonal and communication skills with a focus on client service and public relations.
• Good judgement/decision making ability in order to handle calls appropriately without direct supervision.
• Flexibility to meet operational requirements including hours of work and location.
• Strong team player with the ability to perform duties independently and professionally.
• Presents a pleasant, professional manner at all times.

Required Experience

• Minimum 6 months of customer service experience is required.
• Experience in a call-center environment is required.

Minimum Qualifications

• High School Diploma or equivalent
• Related post-secondary education (E.g. Medical Office Assistant, Unit Clerk)
• Basic knowledge of MS Office suite
• Proficient in data entry
• Knowledge of medical terminology and LIS