Administrative Assistant Intern

Description:

Lend At Ease, a well-established and award-winning mortgage brokerage, is offering an Administrative Assistant Internship at their Vaughan, ON location. This unpaid internship is an excellent opportunity for individuals looking to gain hands-on experience and professional exposure in the mortgage and financial services sector.

Lend At Ease has been recognized for its outstanding customer service and workplace culture, making this internship a valuable learning opportunity within a professional, respectful, and diverse work environment. Interns will receive mentorship, career coaching, and direct training from experienced mortgage professionals.

The selected candidate will work closely with the team to assist in administrative operations, client communications, and digital presence, while learning about mortgage underwriting, client servicing, and industry best practices.

Key Responsibilities:

• Respond to general client and agent inquiries via phone and email across different shifts

• Help maintain a professional and clutter-free office environment

• Schedule and coordinate internal meetings, ensuring accurate calendar management

• Manage and update social media platforms such as Facebook, Instagram, and LinkedIn

• Assist with onboarding new agents

• Maintain spreadsheets and update them as required

• Participate in shift-based duties assigned by the management team

• Perform various administrative tasks as directed by leadership

Learning Opportunities:

• In-depth understanding of mortgage types (A, B, and private lending)

• Exposure to the mortgage underwriting process and suitability analysis

• Learn how to develop key relationships with referral partners, lenders, and underwriters

• Gain experience in client communication and needs assessment in a financial context

• Receive mentoring and support from senior team members and leadership

Candidate Qualifications:

• Strong analytical and problem-solving skills

• Basic understanding or interest in finance and accounting

• Proficient in Microsoft Outlook, Word, and Excel

• Ability to handle multiple tasks and work under pressure in a fast-paced setting

• Excellent communication skills and a collaborative, inclusive mindset

• Highly organized with good attention to detail