Administrative Assistant

Description:

The incumbent provides administrative support to a team in the Defined Benefit Pension Administration practice area. LifeWorks can provide clarity among plan options and take the strain out of communications between members, administrators and fund managers. Our Ariel administration system is a robust recordkeeping platform that supports membership database updates, and provides electronic data interfaces, calculations and transactions.

Responsibilities:

• Data entry on various systems including in-house pension administration system and Excel worksheets
• Performs mail merges for mass mailings to clients
• Provides general administration, including faxing, photocopying, filing and ordering supplies
• Monthly preparation of client billings
• Opens, sorts, logs and distributes group mail
• Supports other administrative assistants when required
• Devises ways to continuously improve team operations
• Assists with special projects, as required
• Compile and print outbound mail packages ensuring accuracy

Succeeding as an Administrative Assistant will require the core skills and qualifications:

• Ability to multitask
• Attention to detail is essential
• Post-secondary education or a minimum of two years of relevant experience
• Dedicated team player, who demonstrates initiative and independence
• Advanced skills with office equipment, including photocopier/colour printer
• Exceptional customer focus with strong professional acumen
• Excellent communication and organizational skills
• A good understanding of personal computers and software, particularly MS Word, Excel and PowerPoint
• Experience working in the group benefits or pension industry