Description:
Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way.
With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:
- Process property tax and BIA account refund and transfer requests of overpayments or misapplied payments
- Calculate and prepare adjustments as needed to ensure appropriate calculation of penalties and interest
- Maintain and reconcile suspense accounts in TACS
- Review transactions in the corporate financial system on an ongoing basis and prepare appropriate subledger or general ledger entries
- Research and resolve reconciling entries in the subledger/general ledger in a timely manner
- Apply interdepartmental charges to the property tax accounts in accordance with the Municipal Government Act (MGA)
- Calculate, verify, and process revised levies resulting from assessment changes that cannot be processed through the automated system
- Apply payments from the Government of Alberta in respect of the Senior’s Deferral program
- Prepare and process journal entries in respect of Council approved rebates and write offs, and Policy C607A
- Respond to customer and stakeholder inquiries by researching systems and contacting other departments
- Maintain appropriate documentation of client contact, and draft correspondence to respond to additional inquiries on the subject as necessary
- Conduct research and provide written responses to requests for historical account information, account balance details, and searches for new accounts
- Liaise with mortgage company representatives in the annual billing and payment of property taxes, and respond to complex account inquiries and other correspondence received from mortgage companies throughout the year
- Balance mortgage company lump sum payments and expedite allocation of credits to individual accounts in a timely manner, and prepare invoices for mortgage company fees and follow up for payment
- Review and provide feedback on the accounting entries prepared by coworkers
- Perform first level review of any external correspondence prepared by other team members to ensure calculations and analyses are complete and accurate
- Verify Branch standards for correspondence have been followed and the messaging is consistent to the subject matter
- Prepare third party invoices to requisition payment for branch expenditures in accordance with corporate policies and procedures, as well as generally accepted accounting procedures
- Reconcile external printing vendors and Canada Post invoices to notice and letter print jobs throughout the year; and contact printing vendors to resolve any discrepancies prior to payment
- Liaise with Accounts Payable staff to ensure consistent processing of payables transactions, resolve requests for replacement, and research stale dated cheques
- Provide support to other teams in the section as needed during peak times, and other duties as required