Account Manager

Description:

Who’s it for and what’s in it for you?

Fancy joining a digital construction company that’s driving towards a zero-carbon future? Their team is full of passionate players who are among the leading contributors towards sustainable practices in the construction value chain.

Whether you are involved in creating the software or selling it to customers, this is a place with meaningful work that makes a meaningful difference within the construction space. A role with this company is both helping to develop your career and building towards a sustainable future.

And what else can they offer you on top of truly meaningful work? This is a company that fully embraces flexible working; zero fixed hours and remote working support means you can work in the way that suits you best. Competitive compensation packages and constant opportunities for professional development combine to make this a sweet deal.

What will your day to day look like?

This Account Manager position is a crucial role in our client’s efforts to grow their existing customer base within Canada, focusing on the mid-tier and larger value customers. A typical day in this role could include:

• Building trusted relationships with key decision-makers at customer accounts

• Managing the renewals process, ensuring maximum value is gained at these opportunities

• Identifying opportunities for expansion, and making sure to close these new deals

• Using available data to identify potential risks of customer churn, working alongside relevant internal teams to solve these issues

• Prioritising accounts so time is spent in the right place at the right time

• Attending industry events in the region, acting as a voice for the brand

This role will suit you if you…

• Have proven experience of B2B sales, either in Customer Success or Account Management driving NRR across a pool of customers

• Are experienced in nurturing and closing expansion opportunities worth €15,000+

• Are a data-driven person, always using data at your disposal to guide decision-making

• Can be both an orchestrator and a collaborator, knowing when is best to expand an account as well as when to focus on customer service

• Are proactive, creative, and metrics-driven

• Can speak English proficiently