Account Manager

Description:

TC Transcontinental, a leading name in flexible packaging, retail services, and printing, is seeking a dynamic and detail-oriented Account Manager I - Print for its Aurora, Ontario location. The successful candidate will play a vital role in managing key client accounts, coordinating print and display projects, and ensuring high-quality execution that aligns with client expectations and company standards.

With a heritage of innovation since 1976 and a workforce of approximately 7,400 employees, TC Transcontinental is renowned as Canada’s largest printer and a major player in North America’s flexible packaging industry. This is a fantastic opportunity to join an organization that values respect, teamwork, performance, and innovation, while offering meaningful career growth and a supportive work culture.

Key Responsibilities:

• Collaborate with design studios on ideation, creative development, and execution of innovative print and display solutions.

• Coordinate retail display, décor, and fixture projects by liaising with clients, internal design, production, and retail marketing teams.

• Lead innovation project kickoff meetings, ensuring smooth communication between departments throughout the production process.

• Prepare detailed presentation decks, renderings, and job specifications for client review and discussion.

• Maintain and update innovation job tracking documents and ensure all deliverables meet deadlines.

• Prepare cost estimates, studio deliverable requests, and prototype development follow-ups.

• Oversee prototype production, collect and photograph prototype samples, and manage approvals.

• Participate in bi-weekly production meetings to review ongoing projects and initiate new assignments.

• Build and sustain strong client relationships while maintaining effective collaboration with internal teams.

• Support corporate marketing and promotional initiatives through participation in special projects.

• Ensure compliance with Health & Safety, Environmental, and Company policies, following the Occupational Health & Safety Act of Ontario and related legislation.

Qualifications:

• University or College degree in Graphic Communication or equivalent practical experience.

• Strong organizational and multitasking skills, capable of managing multiple projects in a fast-paced environment.

• Excellent interpersonal, verbal, and written communication abilities.

• Proficient in MS Office (Word, Excel, PowerPoint) and Adobe Illustrator / InDesign.

• Proven ability to establish and maintain professional relationships with clients, vendors, and team members.

• Detail-oriented, proactive, and adaptable to shifting priorities and business needs.

Compensation & Benefits:

TC Transcontinental offers a comprehensive and flexible benefits package designed to enhance both professional and personal well-being, including:

• Competitive compensation with performance-based incentives.

• Retirement savings plans with company match.

• Customizable health, dental, life, disability, and travel insurance.

• Paid time off and vacation benefits.

• Employee discounts on insurance, travel, wireless plans, and more.

• Career development and professional growth opportunities.

• A supportive, inclusive, and collaborative work environment.

About TC Transcontinental:

Founded in 1976, TC Transcontinental is a major force in flexible packaging, retail marketing, and printing services across North America. The company is also the largest Canadian French-language educational publisher, dedicated to innovation, sustainability, and responsible business practices. TC Transcontinental’s culture thrives on diversity, teamwork, and continuous improvement, fostering a workplace where every employee can contribute, grow, and belong.