Description:
- Relationship connector: experienced in relationship strategy and building to further develop account penetration leading to increased revenue opportunities with new and existing clients
- Team champion: be a trusted advisor to the Lead Client Service Partner (LCSP) and account leadership team; influence and lead cross-functional teams on your account(s); and be a leader and active contributor withing the Client Account Management team
- Opportunity enabler: Assist with identifying, qualifying, pursuing and closing opportunities, and developing strategic and tactical plans to generate revenue while enabling the appropriate support team to execute
- Gatekeeper: protect the Deloitte brand by ensuring quality and risk management standards are in place and executed
- Performance manager: drive client centric sales and operational disciplines with Deloitte business and industry teams while holding a broad level of understanding of the client(s) in the selected portfolio
- Account champion: develop a network within the Deloitte ecosystem and build a positive experience for practitioners from account onboarding to offboarding
- Deliver differentiated client experiences: project manage initiatives by using the breadth of the global clients & industries assets (e.g. events, publications, workshops/labs, high profile speakers, etc.)
About the team
Join a group of high-performing, dynamic, driven and fun individuals working together to bring best practices and innovative ideas from around the world to our clients. We connect regionally and nationally to share experiences and ideas which have proven to help address our client’s top priorities and getting to the heart of business issues. Our CAMmunity is passionate about helping each other, driving results, being the experts and voice of our clients, and developing a functional knowledge of our sectors and industries.
Enough about us, let’s talk about you
You are someone with:
- Bachelor's degree and 5 to 7+ years’ professional services experience as an account relationship and/or business development manager with experience in areas such as marketing, sales and pursuit management
- Project management experience, facilitation skills and serving clients are assets
- Proven experience working towards becoming a trusted advisor to senior leaders through experience in internal / external relationship building to increase account penetration leading to increased revenue opportunities
- Success in playing a leading role within an account team framework and the ability to influence cross-functional teams (i.e. working effectively and teaming with Lead Client Service Partners, Service Line/Industry leaders, practitioners and other business development professionals)
- Poised, executive presence, business acumen and high articulacy
- An intermediate background and experience in public communications (written and verbal), project / program management, financial reporting, business marketing acumen, and supporting technology (e.g. Microsoft suite, collaboration tools, CRM)