Account Manager

 

Description:

Our client, a respected leader in the Canadian food ingredient sector, is seeking a seasoned Account Manager with a strong background in food service—particularly in ingredients and/or IQF (Individually Quick Frozen) products—to join their growing team in Mississauga. This role will be key in managing and expanding a portfolio of food industry clients, with a specific focus on ingredient solutions and product development support for food service operators, processors, and manufacturers.

Key Responsibilities:

- Manage and grow existing accounts while identifying and securing new clients, especially within the food industry.

- Act as a consultative partner to clients, particularly R&D teams—offering deep technical insight on ingredient functionality and frozen IQF solutions.

- Present and promote the company’s diverse product lines, with a strong emphasis on value-added ingredients and frozen components.

- Deliver outstanding customer service to nurture long-term client relationships and drive sustained sales growth.

- Lead innovation and sampling projects, ensuring alignment with client expectations and production capabilities.

- Develop strong relationships with key decision-makers, including chefs, R&D managers, and purchasing teams.

- Stay abreast of market trends in food service, frozen ingredients, and culinary innovation, sharing key insights with internal teams.

- Keep accurate sales reports and client records using internal systems.

Qualifications:

- Bachelor’s degree required; degree in Food Science or Culinary Innovation considered a strong asset.

- 3-5+ years of B2B sales experience in food service, specifically involving ingredients or frozen IQF products.

- Strong technical understanding of food ingredients and their applications in commercial kitchen or processing environments.

- Proven success in both account management and new business development within the food sector.

 

Skills & Competencies:

 

- Deep understanding of ingredient functionality and frozen product handling.

- Ability to communicate technical product information clearly to culinary and R&D professionals.

- Strong organizational skills and attention to detail, especially with sample coordination and technical documentation.

- Excellent interpersonal, negotiation, and communication skills.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); CRM familiarity a plus.

 

Requirements:

 

- Valid driver’s license and access to reliable transportation.

- Willingness to travel throughout the assigned territory to meet clients and attend industry events.

- Availability to participate in out-of-town trade shows as needed.

- Commitment to BRC corporate standards and food safety regulations.

 

Why Join Us?

 

- Competitive salary, bonus potential, and a robust benefits package.

- Ongoing professional development and training opportunities.

- RRSP matching and travel mileage reimbursement.

- Flexible, hybrid work environment (mainly working from home).

- Extra day off during months without long weekends.