Account Manager

Description:

• Serve as lead point of contact for assigned client base ensuring to “Wow the Customer”.
• Develop, build and maintain strong long-lasting client relationships.

• Negotiate contracts and close agreements to maximize overall profits.
• Responsible for annual renewal process, preparing proposals and monitoring status of quotations including reviewing quotes before sending externally and following up with submitted quotes for approval.
• Ensure the timely and successfully delivery of our solutions according to customer needs and objectives.
• Collaborate with Operations Team to assist clients with requests, issues, and any other client needs.
• Adhere to and promote Company’s core values, processes, policies and occupational health and safety protocols.

• Communicate progress of quarterly, monthly, and yearly initiatives to Business Development Manager.
• Ensure company is aware of changes in external attitudes, opportunities, economic changes or other variables that would affect the funnel and pipeline.
• As necessary, visit clients and attend industry events to capitalize on networking and relationship-building opportunities.
• Provide any other coordination and administrative duties as needed.