Account Coordinator

Description:

• Support the Senior Account Manager in successfully meeting client expectations and revenue targets
• Work closely with the Senior Account Manager to activate Marketing initiatives (sponsorships, social media, podcasts, video, written content, etc.)
• Support federal government account sponsorships/event planning through to execution and management of logistics
• Provide support to Key Account teams, attend Key Account meetings to record and follow up on action items
• Communicate contract-related information to internal stakeholders
• Support the compliance process for all federal government security requirements
• Proactively maintain contract-related correspondence and record keeping
• Document and maintain information in shared record-keeping tools to be used as reference data, source information for reporting and analytics, and be utilized for compliance audit
• Collaborate with other members of the team to ensure business needs are met
• Lead and contribute to internal process improvements by identifying improvements/ modifications, investigating issues, conducting impact analyses, and managing related change management activities
• Respond proactively to opportunities
• Deliver exceptional client service by maximizing results and fostering collaboration across businesses and service lines
• Actively participate in the efficient functioning of a high-performing team by adopting digital tools and strategies, driving innovation, and contributing to process improvements
• Provide support to RFP Intake function
• Create and manipulation of reports in PowerPoint and Excel
• Assist with requirements for Task Authorizations with a quick turn-around (resume review and quality assurance)
• Assist the Senior Account Manager in the creation of reports and presentations; including Quarterly Reporting requirements